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Fisher & Paykel appliance repair across Westside LA

Fisher & Paykel is the New Zealand appliance brand founded in 1934 and best known worldwide for inventing the DishDrawer — the dishwasher reimagined as one or two independent drawers. Across Westside LA, F&P shows up in design-forward kitchens for its DishDrawers, ActiveSmart French-door and column refrigeration, induction cooktops, ranges, and direct-drive laundry. Since 2012 the brand has been part of Haier, which has improved US parts availability while F&P continues to build its distinctive products under its own design philosophy.

Epic Star services Fisher & Paykel appliances across Beverly Hills, Bel Air, Brentwood, Pacific Palisades, Santa Monica, and Sherman Oaks.

The DishDrawer, understood properly

The DishDrawer is what most people call us about — and repairing it well means understanding that each drawer is a complete, independent dishwasher with its own pump, motor, electronics, and seals. That’s why one drawer can fail while the other runs fine. The most common faults are drain blockages and flood-sensor trips (F1-type errors) and worn lid seals that cause leaks. We carry the common DishDrawer pumps, seals, and floats, so most of these repairs finish on the first visit — and we fix the failed drawer without disturbing the working one.

Refrigeration, cooking, and laundry

ActiveSmart refrigeration relies on a healthy defrost system, evaporator fan, and sealed system; sealed-system refrigerant work requires the EPA Section 608 certification we hold. Induction cooktops are zoned, so a dead zone usually means one inverter board or coil rather than a whole new cooktop. Direct-drive front-load washers occasionally need motor control boards, shock absorbers, or bearings to spin cleanly again.

Diagnostic-first pricing

We diagnose before we replace. The $85 service call is waived with repair, and you get a flat-rate quote before any work begins.

Call (213) 205-2055

Or text a photo of your Fisher & Paykel appliance and the model-number plate (inside the drawer rim on a DishDrawer, inside the fresh-food compartment on refrigerators, on the door frame for ranges).

Common Fisher & Paykel issues we fix

Fisher & Paykel DishDrawer not draining / F1 error

The signature DishDrawer's most common complaint. Drain pump blockage, a tripped flood-protection float, or a failed pump triggers leak and drain faults. Each drawer is an independent unit, so one can fail while the other works.

Typical cost: $220–$420

Fisher & Paykel DishDrawer leaking

Worn drawer lid seal or a degraded gasket lets water escape during the wash cycle, often tripping the flood sensor. Seal replacement is a standard DishDrawer service.

Typical cost: $200–$380

Fisher & Paykel French-door refrigerator not cooling

ActiveSmart refrigeration with evaporator fan failure, defrost-system fault, or sealed-system refrigerant leak. Sealed-system work requires EPA Section 608 certification, which we hold.

Typical cost: $280–$680 (sealed-system can exceed $800)

Fisher & Paykel induction cooktop zone failure

Induction cooktops can lose a single zone to an inverter board or coil fault. We isolate and replace the specific component rather than the whole cooktop.

Typical cost: $380–$720

Fisher & Paykel front-load washer not spinning / out of balance

Direct-drive front-load washers can develop motor control board faults, worn shock absorbers, or bearing wear that prevents a proper spin cycle.

Typical cost: $240–$560

Frequently asked questions

Do you service the DishDrawer dishwasher?

Yes — the DishDrawer is Fisher & Paykel's signature product and one of our most common F&P repairs. Each drawer is an independent dishwasher with its own pump, motor, and seals, so one drawer can fail while the other works perfectly. The most frequent issues are drain blockages, flood-sensor trips, and worn lid seals; most are fixable on the first visit.

Are you Fisher & Paykel Factory Authorized?

No — we are an independent Fisher & Paykel specialist. For in-warranty units, contact Fisher & Paykel authorized service. For out-of-warranty repairs, Epic Star is a strong alternative with typically faster scheduling and competitive pricing.

Does Haier ownership affect Fisher & Paykel repairs?

Fisher & Paykel has been part of Haier since 2012, but it continues to engineer and build its distinctive products — the DishDrawer, ActiveSmart refrigeration, and direct-drive laundry — under its own design language. Haier ownership has improved parts availability in the US market, which generally means shorter wait times for components.

Do you carry Fisher & Paykel parts?

We stock common Fisher & Paykel parts in our service van: DishDrawer drain pumps, lid seals, and flood floats, plus refrigerator fans and door gaskets. Less common parts — induction inverter boards, sealed-system components, laundry control boards — are ordered and typically arrive in 3–7 business days.

How long do Fisher & Paykel appliances last?

Fisher & Paykel appliances typically run 12–18 years with proper care — above mainstream brands and in line with premium expectations. DishDrawers benefit from periodic seal inspection and filter cleaning; refrigerators need clean condenser coils. Given the premium initial cost, repair usually makes financial sense well into the unit's second decade.

One of my two DishDrawers works but the other doesn't — is that normal?

Yes, that's expected behavior, not a coincidence. A double DishDrawer is really two independent dishwashers stacked together, each with its own pump, motor, electronics, and seals. A failure in one drawer doesn't affect the other. We can repair the failed drawer without touching the working one.

Service call cost for Fisher & Paykel?

Standard $85 service call, waived when you proceed with the repair. We provide a flat-rate quote before any work begins.

Call (213) 205-2055

Or text a photo for a fast estimate.