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LG top-load washer fully disassembled for drum and seal repair by Epic Star in Culver City, CA

Updated June 2026

Quick facts

Service call $85 — fully credited toward your repair
Warranty 30-day labor · 90-day parts
Credentials BEAR #A 50636 · EPA Section 608 Universal
Hours Mon–Fri 09:00–19:00
Sat–Sun 10:00–16:00

Front-load and top-load expertise

Specialists in HE front-loaders (the LA majority) plus traditional top-loaders. Stackable units serviced too.

All brands serviced

Samsung, LG, Whirlpool, Maytag, Miele, Bosch, GE, KitchenAid, Speed Queen, Electrolux, Frigidaire.

Same-day for most jobs

70% of jobs completed same-day when called before noon.

$0 service call with repair

The $85 diagnostic fee is waived when you proceed with the repair.

Bilingual EN/ES

Both languages spoken by our technicians.

Honest assessment

If your washer isn't worth repairing, we'll tell you. Specific dollar comparisons, not pressure.

How Epic Star fixes washing machines in Los Angeles

Epic Star technicians work on washing machines every day — drain pumps, door boots, bearings, control boards, motor couplings. We carry the highest-failure parts in the service van because a second visit to wait on parts costs you two missed laundry days. A machine spinning at 1,200+ RPM and processing thousands of gallons per year will wear predictably; knowing which components fail on which brand platform is the whole job.

Front-load vs top-load — different failure patterns

Front-loaders dominate LA installs (water efficiency requirements mean new construction almost always specifies them). Door boot tears from pet claws or overloading, drain pump clogs from items left in pockets, and bearing wear from chronic unbalanced loads are the front-load triple. Top-loaders fail differently: lid switch lockout, motor coupling shear on direct-drive Whirlpool platforms, and pump screen jams. Our technicians diagnose both styles daily.

Diagnostic-first, flat-rate pricing

The $85 service call is waived when you approve the repair. You get a written flat-rate quote after diagnosis — not an open-ended hourly bill. If a bearing replacement on a 12-year-old Whirlpool doesn’t pencil out versus a new unit, we say so and give you the comparison numbers.

Brands we service

Samsung, LG, Whirlpool, Maytag, Bosch, Miele, GE, KitchenAid, Speed Queen, Electrolux, Frigidaire, Amana, Haier, Kenmore. See our brands page for brand-specific repair notes.

Service area

Westside LA, San Fernando Valley west of the 405, Hollywood, Mid-City, beach cities. See our service areas page for the full neighborhood list.

Call (213) 205-2055

Or text a photo of your washer with the model-number sticker visible (inside the door frame on front-loaders; under the lid on top-loaders). We respond within 30 minutes during business hours.

Real Washer Repair in Los Angeles jobs we've completed

LG front-load washer and dryer set, washer opened for repair by Epic Star in Manhattan Beach, CA
LG laundry pair — front-load washer repaired without moving the stack📍 Manhattan Beach
Washer drain pump replacement in progress by Epic Star in Playa del Rey, CA
Washer drain pump swapped out — no more standing water after the cycle in Playa del Rey📍 Playa del Rey
Washer shock absorber replacement on an older washing machine by Epic Star in Culver City, CA
Washer shock absorbers replaced — drum no longer banging during the spin cycle in Culver City📍 Culver City

Common issues we fix

Washer not draining

Most likely causes:

  • Drain pump failure or obstruction
  • Clogged drain hose or filter
  • Lid switch / door lock malfunction (won't run drain cycle)
  • Control board failure

Washer not spinning

Most likely causes:

  • Drive belt broken or stretched
  • Motor coupling failure (top-load direct-drive)
  • Door latch / lid switch failed
  • Worn bearings

Washer leaking water

Most likely causes:

  • Door seal / bellows torn (front-load)
  • Hose connection loose or split
  • Tub seal leak
  • Pump housing crack

Washer making loud noise

Most likely causes:

  • Tub bearings failing
  • Drive pulley loose
  • Foreign object in pump (coins, hair clips)
  • Shock absorbers worn (front-load drum bouncing)

Washer won't start or won't turn on

Most likely causes:

  • Door latch sensor failure (front-load won't start with door 'unlatched')
  • Power supply / outlet issue
  • Control board failure
  • Timer or selector switch failure

Frequently asked questions

How much does washer repair cost in Los Angeles?

Most washer repairs cost between $180 and $520 in Los Angeles. Common issues like drain pump replacement, drive belt, lid switch, or door seal typically run $200–$380. Bearing replacement is higher, $400–$650+. Control board replacement is $350–$520. Our $85 service call is waived when you proceed with the repair, and you receive a flat-rate quote before any work begins.

Do you repair front-load washers?

Yes — front-load washers are the majority of our calls. We work on Samsung, LG, Whirlpool, Maytag, Bosch, Miele, GE front-load models. Most common front-load issues we see: door boot (bellows) tears, drain pump failure, bearing wear, and door latch sensors.

Can you fix my Samsung or LG washer with error codes?

Yes. Samsung error codes (4C/4E water supply, 5C/5E drain, UC/UE unbalanced, OE overflow, dE door, etc.) and LG codes (OE/LE/UE/dE/IE/FE) are all things we diagnose routinely. Send us a photo of the display showing the code and we can often quote you over the phone.

Do you repair Miele washers?

Yes. Miele washers are common in Beverly Hills, Bel Air, Brentwood, and Pacific Palisades homes. We have specific experience with Miele's W1 series and older Honeycomb-drum models. Note: some Miele parts ship from Germany — we'll let you know upfront if your repair requires special-order parts.

Should I repair my washer or replace it?

Our rule: if your washer is under 7 years old and the repair costs less than 50% of replacement, repair. 7–10 years old, repair if it's under 40% of replacement. Over 10 years, replacement usually makes more sense unless it's a premium brand (Miele, Speed Queen) which can run 15+ years. We give you the math and let you decide.

How long does washer repair take?

Most repairs take 45–90 minutes once we're on-site. If we need to order a part, the unit may be out of service for 2–5 business days while we wait for parts.

Do you provide a warranty?

Yes — 90 days on labor for every completed repair. Parts carry their manufacturer warranty (typically 90 days to 1 year).

Call (213) 205-2055

Or text a photo of your appliance for a fast estimate.

📞 (213) 205-2055