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New control board for a Samsung refrigerator held by an Epic Star technician in Venice, CA

Updated June 2026

Quick facts

Service call $85 — fully credited toward your repair
Warranty 30-day labor · 90-day parts
Credentials BEAR #A 50636 · EPA Section 608 Universal
Hours Mon–Fri 09:00–19:00
Sat–Sun 10:00–16:00

Same-day diagnosis

Call before noon Monday-Saturday — we'll typically arrive same day.

All brands serviced

Sub-Zero, Wolf, Viking, Samsung, LG, GE, Whirlpool, KitchenAid, Bosch, Miele, Thermador.

Built-in expertise

Specialized experience with built-in refrigerators including Sub-Zero 600/700-series and panel-ready Thermador.

$0 service call with repair

Diagnostic fee is waived when you proceed with the repair.

Bilingual — English & Español

Both languages spoken by technicians.

Honest assessment

If your fridge isn't worth repairing, we'll tell you. No upselling.

How Epic Star fixes refrigerators in Los Angeles

Epic Star responds to refrigerator calls fast because spoiled food doesn’t wait. On a Westside LA summer afternoon, a fridge that stopped overnight can cost $200 in groceries — so when you call before noon, we dispatch a certified technician the same day with a van stocked for the failures we see most: evaporator fan motors, defrost heaters, water inlet valves, and control boards for Samsung, LG, Sub-Zero, and GE.

What we cover

Built-in refrigerators (Sub-Zero, Thermador, Viking, Wolf, Miele) are a specialty, not a side job — sealed-system work requires EPA Section 608 Universal certification, and we hold it. Counter-depth French-door units from Samsung, LG, KitchenAid, and GE make up the bulk of our volume; we’ve seen every error code and failure pattern on these platforms. Older Whirlpool and Kenmore fridges we service routinely — we know which component generations fail and when.

Diagnostic-first, flat-rate pricing

A technician runs the full diagnosis before quoting anything. The $85 service call is credited to your repair the moment you approve work — so a completed repair has no separate diagnostic charge. You receive a written flat-rate quote, not an hourly estimate. If the repair isn’t economically sound (say, a $1,400 compressor job on a 14-year-old fridge), we tell you plainly.

What refrigerator problems we actually fix

The calls we take every week: fridge not cooling but freezer works (evaporator fan or defrost system); fridge and freezer both too warm (compressor or sealed system); ice maker dead (water inlet valve, frozen fill tube, or module failure); water pooling under the unit (clogged defrost drain or cracked drain pan); loud grinding or buzzing at night (fan motor bearings or loose drain pan). See the FAQ for full diagnosis guidance.

Service area

Beverly Hills, West Hollywood, Santa Monica, Brentwood, Westwood, Bel Air, Pacific Palisades, Century City, Sherman Oaks, Studio City, North Hollywood, Encino, Tarzana, Valley Village, Hollywood, Los Feliz, Hancock Park, Marina del Rey, Venice, Playa Vista, Culver City, Mar Vista, Manhattan Beach.

Call (213) 205-2055

Or text a photo of your refrigerator — include the model number sticker if you can find it (typically inside the door frame on the left wall). We respond within 30 minutes during business hours.

Real Refrigerator Repair in Los Angeles jobs we've completed

Epic Star technician servicing the top compressor of a built-in side-by-side refrigerator in a Beverly Hills kitchen
Built-in side-by-side refrigerator — top compressor service in a luxury kitchen📍 Beverly Hills
Refrigerator evaporator coils and fan motor sensor inspected by Epic Star in Mar Vista, CA
Refrigerator not cooling? Evaporator coils and fan sensor — found and fixed📍 Mar Vista
Refrigerator compressor compartment with new filter drier installed by Epic Star in Marina del Rey, CA
Sealed-system work: new filter drier on a refrigerator compressor📍 Marina del Rey

Common issues we fix

Refrigerator not cooling but freezer works

Most likely causes:

  • Evaporator fan motor failure
  • Defrost system failure (heater, thermostat, or timer)
  • Damper control malfunction
  • Air circulation blockage

Refrigerator making loud noise

Most likely causes:

  • Evaporator or condenser fan motor wear
  • Compressor failing
  • Loose drain pan
  • Defrost heater issue

Ice maker not making ice

Most likely causes:

  • Water inlet valve failure
  • Frozen water line
  • Ice maker module/switch failure
  • Low water pressure

Water on the floor under the fridge

Most likely causes:

  • Clogged defrost drain
  • Cracked drain pan
  • Water inlet valve leak
  • Door seal failure causing condensation

Refrigerator runs constantly

Most likely causes:

  • Dirty condenser coils
  • Failing door gasket
  • Condenser fan motor failure
  • Thermostat malfunction

Frequently asked questions

How much does refrigerator repair cost in Los Angeles?

Most refrigerator repairs in Los Angeles cost between $180 and $650 depending on the issue. Common repairs (thermostat replacement, defrost system, water inlet valve) typically run $200–$400. Compressor work and Sub-Zero sealed-system repairs are higher, $500–$900+. Our $85 service call is waived when you proceed with the repair, and you get a flat-rate quote before any work begins.

Do you repair Sub-Zero refrigerators?

Yes. We have extensive experience with Sub-Zero built-in refrigerators including the 600-series, 700-series, and panel-ready units. We are an independent specialist — not a Sub-Zero Factory Authorized service (Box Appliance holds that exclusive partnership in LA County). We typically offer faster scheduling and competitive pricing for out-of-warranty Sub-Zero work.

Can you come the same day?

In most cases, yes. Call us before noon Monday through Saturday and we will typically have a technician at your home that afternoon. Coverage area is Westside LA, parts of the San Fernando Valley, Hollywood, Mid-City, and the beach cities. For after-hours emergencies, call (213) 205-2055 directly.

What brands do you service?

All major refrigerator brands: Sub-Zero, Wolf, Viking, Thermador, Miele, Dacor, Gaggenau, Fisher & Paykel, Samsung, LG, GE (including Monogram, Profile, Café), Bosch, Whirlpool, KitchenAid, Maytag, Frigidaire, Electrolux, Haier, Amana, Kenmore, Jenn-Air, and Bertazzoni.

Do you offer a warranty?

Yes. Every completed repair includes a 30-day labor warranty. Replacement parts carry their manufacturer warranty, typically 90 days to 1 year depending on the component.

Is my refrigerator worth repairing or should I replace it?

Our honest rule of thumb: if your refrigerator is under 8 years old and the repair costs less than 50% of a new equivalent unit, repair. If it's 8–12 years old or the repair is 50–75% of replacement cost, it's a judgment call — we'll explain trade-offs. Over 12 years old or repair >75% of new cost, we usually recommend replacement. Premium brands like Sub-Zero often justify repair well past 15 years given the unit's $7,000–$15,000 replacement cost.

Do you speak Spanish?

Yes. ¿Habla español? Hablamos español. Our technicians and dispatch are bilingual. You can call (213) 205-2055 and request Spanish service, or visit our Spanish-language site at epicstarcor.com/es/.

Call (213) 205-2055

Or text a photo of your appliance for a fast estimate.

📞 (213) 205-2055